Subject ledger
Gravity Forms Integration
01
Creating a Gravity Forms to Smart Support Ticket Mapping
A mapping tells Smart Support how to create a ticket from a Gravity Forms submission. Each mapping is connected to one Gravity Form.…
02Getting Started with Smart Support — Gravity Forms Integration
Smart Support — Gravity Forms Integration connects Gravity Forms with Smart Support so selected form submissions can automatically create support tickets. After…
03Managing Active Mappings and Ticket Creation Behavior
Smart Support — Gravity Forms Integration creates tickets only from forms that have an active mapping. Each mapping can be activated or deactivated…