Knowledge Base

Getting Started

Essential information to help you get started quickly.

Setup & Configuration

Configure general, email, and appearance settings.

User Management

Manage user registration, roles, and permissions.

Add-ons Integrations (Pro)

WooCommerce, email, and other add-ons integration

Agent & Team Management

Control agent roles, assignments, and team workflows.

Auto-Close Alert

Auto-Responder

Canned Replies

Custom Status

Documentations

Email Bridge

Front-end Support

Gravity Forms Integration

Guest Support

Notifications & Emails

Customize email alerts and templates.

Private Credentials

Productivity Suite

Registration Fields

Reports & Analytics

Monitor tickets, performance, and export reports.

SLA (Service Level Agreement)

Scheduled Tickets

Ticket Management

Create, track, and manage support tickets.

Ticket Templates

Time Tracking

Widget

WooCommerce