Smart Support Help Center | WordPress Plugin Support
Get help with the Smart Support WordPress plugin. Visit our community forum, submit a premium support ticket, or contact us with presales questions.
Free Users
If you are using the free version, please post your issues on the WordPress.org support forum.
Premium Users
Open a support ticket directly from your account. Our team will get back to you within 24 hours.
NEED EXTRA HELP?
We Offer Custom Paid Support.
Need expert help setting up, configuring, or integrating your Smart Support Plugin?
Choose a support package that fits your needs — from a quick setup session to full, hands-on integration and customization.
Starter Support – 1 Hour
Perfect for small setups or quick fixes.
- Includes:
- Complete plugin setup and configuration
- Integration with up to two systems (CRM, chat, or helpdesk tools)
- Workflow customization and best-practice recommendations
- Performance and settings optimization
- Detailed session recap or configuration report
- Great choice for users who want everything working seamlessly. Use anytime in one year.
Pro Support – 3 Hours
Ideal for full configuration or multi-step integrations.
- Includes:
- Full end-to-end plugin setup & advanced configuration
- Integration with multiple third-party tools or APIs
- Custom workflow design or automation setup
- Deep troubleshooting and performance tuning
- Priority scheduling and extended post-support assistance
- Great choice for users who want everything working seamlessly. Use anytime in one year.
Expert Support – 5 Hours
Designed for complex setups and tailored solutions.
- Includes:
- Full end-to-end plugin setup & advanced configuration
- Integration with multiple third-party tools or APIs
- Custom workflow design or automation setup
- Deep troubleshooting and performance tuning
- Priority scheduling and extended post-support assistance
- Perfect for businesses or power users needing complete expert handling. Use anytime in one year.
Presales Questions.
Have questions before purchasing? Use the form below and we’ll reply quickly.
Thinking about getting Smart Support but have a few questions first?
We’ve got you covered!
Our pre-sales support team is here to help you with:
✅ Understanding how the plugin works
✅ Checking compatibility with your WordPress setup
✅ Clarifying pricing, licensing, and renewal terms
✅ Exploring customization options
✅ Any other concerns before you buy
We’ll get back to you quickly so you can make the best decision with confidence.
Have a Feature Request.
We’re always listening!
Smart Support is built to grow with your business, and your feedback helps us make it better.
👉 Have an idea for a new feature or improvement?
👉 Want a customization that makes your workflow easier?
✨ Benefits of submitting a request:
Influence the future of the plugin
Get early updates when features roll out
Help shape a tool that works the way you need it to
Have an idea to improve Smart Support? Please share the feature you would like to see, how it should work, and how it would help your support workflow. Our team reviews feature requests to help plan future plugin improvements.
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