Smart Support – Registration Fields
Customize your user registration with powerful field management.
Smart Support – Registration Fields is a powerful add-on for the Smart Support Helpdesk plugin that lets you create and manage unlimited custom fields for your user signup forms. Collect the exact information you need during registration, improve user profiles, and streamline your support workflow.
Key Features
Core Features
- Multiple field types: text, textarea, dropdown, checkbox, radio, email, URL, phone, number, and date
- Validation options: required fields, email format, phone validation, URL, numeric, and unique values
- Secure data storage with user meta integration
- Seamless integration with user profiles and ticket dashboard
- Built-in templates for common fields (Company, Phone, Department)
User Experience
- Clean, responsive admin interface with real-time previews
- Accessibility-ready (ARIA, keyboard navigation, screen readers)
- Mobile-optimized with touch-friendly design
- Instant validation with clear error messages
- Character counters for max length restrictions
Admin Controls
- Easy creation, editing, and deletion of fields
- Drag-and-drop sorting and bulk actions
- Enable/disable fields without deletion
- Quick search and advanced filtering
- Ready-to-use field templates for faster setup
Benefits
For Support Teams
- Collect the exact details you need at signup
- Customize workflows by department, company, or priority
- Improve ticket management with richer user data
For Admins
- Full control over registration data collection
- Reduce manual data entry and errors
- Enforce compliance with validation and required fields
For Users
- Intuitive, mobile-friendly forms
- Clear validation and helpful error messages
- Ability to view and edit custom fields in profiles
Requirements
- WordPress 5.0+
- PHP 7.4+
- Smart Support plugin (active)
With Smart Support – Registration Fields, you can easily extend your signup forms with custom fields tailored to your business needs. Whether you need extra details for customer support, company tracking, or compliance requirements, this add-on gives you the flexibility and control to capture the right information at the right time.
👉 Get Smart Support – Registration Fields today and take your user onboarding to the next level.
Track time spent on support tickets with built-in timers, manual time entry, billable hours, and detailed analytics. Perfect for monitoring agent productivity and managing client billing inside your WordPress helpdesk.
Securely share private credentials like usernames, passwords, and URLs between customers and agents directly inside Smart Support tickets—with automatic cleanup on ticket closure.
Smart Support – WooCommerce Add-on Take your customer support to the next level with the Smart Support – WooCommerce Add-on. This powerful extension connects your WooCommerce store to Smart Support, giving you smarter ticketing, automatic order linking, and support access based on purchases, subscriptions, or memberships.
No more random tickets from non-customers — only real buyers get access, and every ticket comes with order IDs, product details, and customer history right in the sidebar. Whether you sell digital products, physical goods, or run a subscription business, Smart Support ensures your customers get the right help at the right time.
From priority tiers for memberships, to limited support windows after purchase, to detailed analytics on tickets vs revenue, this add-on turns your helpdesk into a true customer success system for e-commerce.
👉 Perfect for WooCommerce stores that want fair, organized, and scalable support.
Choose your plan
1 year of updates & support
Have Questions Before Getting Started?
Use the chat widget to send us your pre-sales questions. We typically respond within 2 hours.