Smart Support – Registration Fields

Customize your user registration with powerful field management.

Smart Support – Registration Fields is a powerful add-on for the Smart Support Helpdesk plugin that lets you create and manage unlimited custom fields for your user signup forms. Collect the exact information you need during registration, improve user profiles, and streamline your support workflow.

Key Features

Core Features

  • Multiple field types: text, textarea, dropdown, checkbox, radio, email, URL, phone, number, and date
  • Validation options: required fields, email format, phone validation, URL, numeric, and unique values
  • Secure data storage with user meta integration
  • Seamless integration with user profiles and ticket dashboard
  • Built-in templates for common fields (Company, Phone, Department)

User Experience

  • Clean, responsive admin interface with real-time previews
  • Accessibility-ready (ARIA, keyboard navigation, screen readers)
  • Mobile-optimized with touch-friendly design
  • Instant validation with clear error messages
  • Character counters for max length restrictions

Admin Controls

  • Easy creation, editing, and deletion of fields
  • Drag-and-drop sorting and bulk actions
  • Enable/disable fields without deletion
  • Quick search and advanced filtering
  • Ready-to-use field templates for faster setup

Benefits

For Support Teams

  • Collect the exact details you need at signup
  • Customize workflows by department, company, or priority
  • Improve ticket management with richer user data

For Admins

  • Full control over registration data collection
  • Reduce manual data entry and errors
  • Enforce compliance with validation and required fields

For Users

  • Intuitive, mobile-friendly forms
  • Clear validation and helpful error messages
  • Ability to view and edit custom fields in profiles

Requirements

  • WordPress 5.0+
  • PHP 7.4+
  • Smart Support plugin (active)

With Smart Support – Registration Fields, you can easily extend your signup forms with custom fields tailored to your business needs. Whether you need extra details for customer support, company tracking, or compliance requirements, this add-on gives you the flexibility and control to capture the right information at the right time.

👉 Get Smart Support – Registration Fields today and take your user onboarding to the next level.

Smart Support – Widget

Give your users instant, on-page support with the Smart Support Widget — a customizable floating help button for WordPress. Let visitors search your knowledge base, view their tickets, and contact support without leaving the page. Fully responsive, brand-ready, and built to reduce support tickets while improving user experience. Requires Smart Support core plugin.

Smart Support – Importer

Smart Support – Importer makes it easy to migrate tickets and users from other helpdesk systems into Smart Support. Import from Zendesk, Awesome Support, Fluent Support, SupportCandy, Heroic Inbox, and KB Support using CSV, JSON, or XML files. With smart field mapping, automatic user creation, error logging, and import history, you can preserve ticket data and customer records while handling large migrations smoothly and reliably.

Smart Support – Ticket Templates

Smart Support – Ticket Templates
Speed up ticket creation with reusable templates. Auto-fill subjects and messages, control editing permissions, and keep support requests consistent.

Choose your plan

1 year of updates & support

Basic - 1 Site
Pro - 5 Sites
Agency - 25 Sites
$9.99

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