Registration Fields

01

How Customers Complete Registration Fields During Signup

When Registration Fields is enabled, customers may see additional questions when creating a support account. These fields help your support team collect…

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How to Create and Manage Registration Fields

Administrators can manage custom signup fields from the Smart Support Registration Fields screen. These fields appear on the Smart Support registration form…

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Registration Fields Troubleshooting and Limitations

This article covers common issues with the Smart Support Registration Fields add-on and explains current limitations to be aware of. Fields do…

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What Is the Smart Support Registration Fields Add-on?

The Smart Support – Registration Fields add-on lets you collect additional customer information during support portal registration. By default, a registration form…

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