Subject ledger
User Management
Manage user registration, roles, and permissions.
01
Supprt user permission & Restrictions management
The User Management settings allow you to control how customers (support users) register, submit tickets, and interact with your helpdesk system. You…
02Users Role Capabilities and Permissions
Smart Support provides flexible role-based access control. Each role is designed to balance usability with security, ensuring that customers, agents, and supervisors…