Pricing
Choose the plan that fits your needs. Get Smart Support as a bundle or pick single add‑ons.
Bundle Plans
Get everything in one package and save more.
Starter Bundle
For one website, best for freelancers and small sites.
- Core plugin
- All Add‑ons included:
- Email Bridge
- Front‑end Support
- Custom Status
- Canned Replies
- Ticket Templates
- Registration Fields
- Guest Support
- WooCommerce
- Importer
- 1 site license
- 1 year updates & support
Professional Bundle
For 5 websites, ideal for agencies and growing teams.
- Core plugin
- All Add‑ons included:
- Email Bridge
- Front‑end Support
- Custom Status
- Canned Replies
- Ticket Templates
- Registration Fields
- Guest Support
- WooCommerce
- Importer
- 5 site license
- 1 year updates & premium support
Business Bundle
For up to 99 websites, designed for enterprises.
- Core plugin
- All Add‑ons included:
- Email Bridge
- Front‑end Support
- Custom Status
- Canned Replies
- Ticket Templates
- Registration Fields
- Guest Support
- WooCommerce
- Importer
- 99 site licenses
- 1 year Priority support
100% Money Back Guarantee
Your purchase is backed by my 100% No-Risk 14-Day Money Back Guarantee.
If for any reason you’re not happy with any product or service purchased through this site, simply let me know within 14-days of your purchase and I’ll refund 100% of your money.
All licenses are auto-renewed after one calendar year for uninterrupted updates and access to Priority Support. Some terms and conditions apply.
Single Add‑ons
Pick only the features you need.
Smart Support – Guest Support
Let customers open tickets without creating an account. Guests simply enter their email, get a secure access link, and track replies in a clean guest portal. Fast, secure, and friction-free support – built on the same standard used by Zendesk and Freshdesk.
Smart Support – Importer makes it easy to migrate tickets and users from other helpdesk systems into Smart Support. Import from Zendesk, Awesome Support, Fluent Support, SupportCandy, Heroic Inbox, and KB Support using CSV, JSON, or XML files. With smart field mapping, automatic user creation, error logging, and import history, you can preserve ticket data and customer records while handling large migrations smoothly and reliably.
Smart Support – WooCommerce Add-on Take your customer support to the next level with the Smart Support – WooCommerce Add-on. This powerful extension connects your WooCommerce store to Smart Support, giving you smarter ticketing, automatic order linking, and support access based on purchases, subscriptions, or memberships.
No more random tickets from non-customers — only real buyers get access, and every ticket comes with order IDs, product details, and customer history right in the sidebar. Whether you sell digital products, physical goods, or run a subscription business, Smart Support ensures your customers get the right help at the right time.
From priority tiers for memberships, to limited support windows after purchase, to detailed analytics on tickets vs revenue, this add-on turns your helpdesk into a true customer success system for e-commerce.
👉 Perfect for WooCommerce stores that want fair, organized, and scalable support.
Smart Support – Front-end Support
Give agents a secure, mobile-ready front-end workspace for complete ticket management—no WordPress admin access required.
Smart Support – Ticket Templates
Speed up ticket creation with reusable templates. Auto-fill subjects and messages, control editing permissions, and keep support requests consistent.
Smart Support – Registration Fields
Add unlimited custom fields to your registration forms. Collect the exact user details you need with validation, templates, and seamless profile integration.
Smart Support – Custom Status
Create and manage unlimited custom ticket statuses with colors, icons, and workflow rules. Streamline your support process and keep agents and customers on the same page.
Smart Support – Canned Replies is an addon for the Smart Support Helpdesk plugin that lets your team create and use predefined responses for common issues. With one click, agents can insert professional replies into tickets, reducing response times and ensuring consistent communication.
Turn emails into support tickets automatically!
Smart Support – Email Bridge fetches messages from Gmail, Outlook, Yahoo, Zoho & custom IMAP accounts and converts them into tickets inside your WordPress helpdesk. With user matching, spam protection, attachments, and full admin controls, you’ll never lose a customer query again.