Index / Topic

Subject ledger

Front-end Support

01

Configuring Front-end Support Settings

Once the Frontend Support Add-on is installed and activated, you need to configure its settings to customize how the Agent Dashboard works.…

02

Getting Started with the Front-end Support Add-on

The Frontend Support Add-on extends the Smart Support plugin by providing a dedicated agent dashboard on the frontend. This allows your support…

03

How to Install and Activate the Frontend Support Add-on

The Frontend Support Add-on is an extension for the Smart Support plugin that gives your agents a dedicated frontend dashboard. This guide…

04

Using the Agent Dashboard in Front-end Support

The Front-End Support Add-on provides agents with a secure, easy-to-use dashboard on the Front-End. From here, they can log in, manage tickets,…