Subject ledger
Getting Started
Essential information to help you get started quickly.
How to Install & Activate Smart Support – WP Helpdesk & Ticket System
This guide explains how to install the Smart Support WordPress plugin and activate your WordPress help desk. The free Smart Support core…
02Introduction to Smart Support – WP Helpdesk & Ticket System
Smart Support is a WordPress ticket system and self-hosted help desk designed to help businesses manage customer support directly from their WordPress…
03Ticket Archive Settings in Smart Support
Smart Support Version 2.0.3 includes built-in ticket archive settings to keep older closed tickets out of normal ticket lists while preserving them…
04Ticket Type Settings in Smart Support
Smart Support introduced configurable Ticket Type support in version 2.0.2. This free core feature lets administrators create custom ticket types and optionally…
05Useful Ready-Made HTML Email Templates for Ticket Notifications
This article contains ready-made HTML email templates for every key stage of your support ticket lifecycle. Each template includes inline CSS for…