Customize your user registration with powerful field management.

Smart Support – Registration Fields is a powerful add-on for the Smart Support Helpdesk plugin that lets you create and manage unlimited custom fields for your user signup forms. Collect the exact information you need during registration, improve user profiles, and streamline your support workflow.

Smart Support Registration Fields for WordPress

Collect the customer information your support team actually needs with Smart Support Registration Fields. This powerful add-on extends the Smart Support registration process by allowing you to create custom signup fields that gather valuable customer details before the first support ticket is ever submitted. Instead of relying solely on standard WordPress registration fields, you can build personalized registration forms that capture company names, phone numbers, departments, account IDs, customer types, job titles, preferred contact methods, and any other information your support workflow requires. The collected data is securely stored with each user profile, giving your support agents immediate access to important customer information whenever assistance is needed. Creating custom fields is simple with an intuitive administration interface that supports multiple field types, validation rules, required or optional fields, placeholders, descriptions, default values, and display ordering. Quick-start templates make it easy to add common business fields such as Company, Phone Number, and Department in just a few clicks. Administrators can fully manage registration fields by activating, deactivating, editing, or deleting them at any time. Custom field values can also be viewed and updated directly from the WordPress user profile, ensuring customer information remains accurate and up to date throughout the support lifecycle. Whether you operate a SaaS platform, enterprise support portal, membership website, or eCommerce business, Smart Support Registration Fields helps create richer customer profiles that improve ticket routing, reduce repetitive questions, and enable faster, more personalized support.

Key Features

• Create unlimited custom registration fields
• Collect company information, phone numbers, account IDs, departments, and more
• Multiple field types including text, textarea, dropdown, checkbox, radio, email, URL, phone, number, and date
• Required and optional field support
• Built-in validation rules for accurate customer information
• Custom placeholders, descriptions, and default values
• Sort and organize fields with flexible display ordering
• Quick-add templates for common business fields
• User profile integration for viewing and editing collected data
• Seamless integration with Smart Support registration forms

Smart Support Registration Fields gives your business complete control over the customer registration experience, helping you collect meaningful information from the very beginning. Build stronger customer profiles, streamline support operations, and deliver more personalized service with fully customizable registration forms for WordPress.