Smart Support — Webhooks
Smart Support — Webhooks is an add-on for the Smart Support WordPress plugin. It lets your site automatically send ticket event notifications to external systems using webhooks.
A webhook is an automated HTTP request sent from Smart Support to another application when something happens, such as a ticket being created, replied to, assigned, closed, or rated. The Webhooks add-on sends these notifications as JSON data to one or more URLs that you configure.
Add-on for Smart Support: cron recurrence, batch limits, warning email, and rich auto-close email templates.
Track time spent on support tickets with built-in timers, manual time entry, billable hours, and detailed analytics. Perfect for monitoring agent productivity and managing client billing inside your WordPress helpdesk.
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1 year of updates & support
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