Smart Support — Webhooks
Smart Support — Webhooks is an add-on for the Smart Support WordPress plugin. It lets your site automatically send ticket event notifications to external systems using webhooks.
A webhook is an automated HTTP request sent from Smart Support to another application when something happens, such as a ticket being created, replied to, assigned, closed, or rated. The Webhooks add-on sends these notifications as JSON data to one or more URLs that you configure.
Add-on for Smart Support plugin that provides comprehensive productivity features including ticket editing with history, trash functionality, reply management, print functionality, smart ordering, and productivity widgets.
Smart Support – Importer makes it easy to migrate tickets and users from other helpdesk systems into Smart Support. Import from Zendesk, Awesome Support, Fluent Support, SupportCandy, Heroic Inbox, and KB Support using CSV, JSON, or XML files. With smart field mapping, automatic user creation, error logging, and import history, you can preserve ticket data and customer records while handling large migrations smoothly and reliably.
Smart Support – Ticket Templates
Speed up ticket creation with reusable templates. Auto-fill subjects and messages, control editing permissions, and keep support requests consistent.
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1 year of updates & support
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