Smart Support – Scheduled Tickets
Smart Support – Scheduled Tickets adds schedule-based ticket creation to Smart Support. Admins and supervisors can create one-time or recurring schedules, define ticket details, choose customers, assign agents, use ticket templates, and review run history.
Automatically send responses to support tickets based on intelligent rules. Respond instantly based on departments, products, keywords, ticket status, and business hours.
Smart Support – Guest Support
Let customers open tickets without creating an account. Guests simply enter their email, get a secure access link, and track replies in a clean guest portal. Fast, secure, and friction-free support – built on the same standard used by Zendesk and Freshdesk.
Choose your plan
1 year of updates & support
Basic - 1 Site
Pro - 5 Sites
Agency - 25 Sites
$9.99
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