Need expert help setting up or integrating your Smart Support Plugin?
Our team offers custom hourly support to ensure your plugin is configured, connected, and optimized perfectly for your business.
Whether you’re installing for the first time, connecting third-party tools, or troubleshooting existing setups — we’ll guide you every step of the way or handle the work for you.
What’s included:
How it works:
Add-on for Smart Support plugin that provides comprehensive productivity features including ticket editing with history, trash functionality, reply management, print functionality, smart ordering, and productivity widgets.
Automatically send responses to support tickets based on intelligent rules. Respond instantly based on departments, products, keywords, ticket status, and business hours.
Add instant knowledge base search to Smart Support ticket replies. Quickly find and insert documentation articles from Instant Knowledgebase without leaving the ticket screen.
1 year of updates & support
Use the chat widget to send us your pre-sales questions. We typically respond within 2 hours.
Hello! I’m the Smart Support Assistant. If you have any pre-sales questions or need information about Smart Support, feel free to ask — I’ll do my best to provide quick, helpful answers. We’re here to support you every step of the way!