Smart Support – Productivity Suite
Advanced Ticket Productivity & Workflow Management for WordPress Helpdesks
Smart Support – Productivity Suite is a powerful premium add-on for the Smart Support WordPress helpdesk plugin, designed to dramatically improve agent efficiency, workflow clarity, and ticket collaboration.
Built for growing support teams and high-volume ticket environments, this productivity suite equips your agents with advanced ticket editing, reply management, smart ordering, task tracking, private notes, CC controls, and printable tickets—all with full audit history and zero workflow friction.
If you’re looking to optimize support operations, reduce mistakes, and give your team professional-grade ticket management tools, this suite is an essential upgrade.
- Edit tickets with full edit history tracking
- Delete, merge, and split ticket replies
- Print ticket functionality
- Smart ordering options for the ticket list
- Tasks list widget for ticket management
- Personal notes widget (private to creator)
- CC ticket functionality with email management
Securely share private credentials like usernames, passwords, and URLs between customers and agents directly inside Smart Support tickets—with automatic cleanup on ticket closure.
Smart Support – Registration Fields
Add unlimited custom fields to your registration forms. Collect the exact user details you need with validation, templates, and seamless profile integration.
Choose your plan
1 year of updates & support
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