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Email Bridge
Email Bridge : Configuring Email Bridge (Global Settings)
The Configuration tab in Email Bridge defines the global settings for all your connected email accounts. These settings control how emails are…
02Email Bridge : Managing the Unclaimed Inbox
The Unclaimed Inbox is where incoming emails land if Email Bridge cannot automatically match them to an existing user or ticket. This…
03Email Bridge Dashboard Overview
The Dashboard is the central hub of the Email Bridge add-on. It provides a quick overview of your email integration status, activity,…
04Email Bridge: Adding and Managing Email Accounts (Integration Tab)
The Integration tab is where you connect your email inboxes to Smart Support. Once connected, Email Bridge will fetch incoming messages and…
05Email Bridge: How to Create a Ticket via Email?
The Email Bridge add-on allows you to automatically convert incoming emails into support tickets inside Smart Support. Once installed and activated, you’ll…
06How to Connect Microsoft 365 / Outlook to Email Bridge
This guide will help you connect your Microsoft email (Outlook, Hotmail, Live, or Microsoft 365) to the Email Bridge plugin. No technical…